Effective Date 01.09.2020
FreshorTrash is a provider of various services (hereinafter, “FreshorTrash”, “we”, “us”).
(together referred to as “Agreement”) explain how we collect, use, disclose, transfer, store or otherwise
process your personal information and tells you about your privacy rights and how the law protects you.
1.1. In order to become User, you should provide your personal data required for the Account
registration or any other form solely determined by FreshorTrash.
1.2. Personal data or personal information refers to any information, about an individual from which
that person can be identified directly or indirectly (not including anonymous data).
1.3. We understand that your privacy is important and we strongly committed to protect your privacy
and the personal data that you may provide to us. We commit to disclose your personal data only when
it is required by Terms and Conditions or applicable law.
1.4. Information that you submit to us in response to any email request for information or other
outreach from FreshorTrash, or through the employment application processes, will also be treated
1.5. We may use your personal data for direct marketing purposes if you give your consent in the
registration form. You can withdraw the above consent at any time by reaching us via email.
1.7. Only correct data should be provided in every required form and that afterward, when changing or
adding any data at the website, you will enter only correct data. You shall bear any losses that occur
regarding the submission of invalid/incorrect data.
1.8. The website and the App may contain links to external Sites, which are not governed by this Privacy
Policy, and we do not take responsibility for the Privacy Practices of any third-party Sites to which we
link. We encourage you to review the Privacy Policies of such Sites before you submit information there.
- YOUR DATA PRIVACY WITH FRESHORTRASH
2.1. We use the personal information you give us in various ways but primarily to allow us to provide
you with the products and services you’d like to use as well as offer our support services. We do not sell
or make available your data to any third parties for marketing, advertising or related purposes.
2.2. Depending on what services you want to use or products you want to buy or trade in we will ask you
for various information. This could be your email address or contact number so we can communicate
with you or be some form of proof of identity such as an ID (Identification Document) card, driving
license or passport, and a photo. To help us get to know you as a customer and comply with applicable
laws and regulations – such as anti-money laundering, fraud or sanctions – we may require a proof of
address, proof of banking details, etc.
The types of information we may collect and process are as follows:
– first and last name;
– address, postal code, city, country of residence;
– contact information, such as your email address and telephone number;
– copy of your ID together with metadata (e.g. document number, document type, issue date, and
expiration date) if necessary.
We may also receive personal data about you from various third parties and public sources.
2.3. We need and are permitted to have your information for three reasons – either because you have
agreed to give it to us or to be able to provide our products and services to you, or because we are
legally required to obtain it. In each case, we will only ask for, store and use information that we
reasonably require and we will only hold on to if for as long as we need to or that the law requires us to
2.4. All our data and your information are held in secure servers. We do use a number of different
operating systems that are subject to strict security measures and legal obligations.
2.5. We use a number of technical and procedural measures to ensure the safety of your data. Your
personal data is primarily stored and processed inside the European Economic Area (EEA), but may also
be transferred, processed and stored on servers located in countries outside the EEA in order to carry
2.6. We may collect the email addresses at the point of subscription of users who wish to receive email
notification of publications and press releases in identified subject areas of interest, and of those who
send us email messages or express interest regarding our services or employment opportunities, or
register for conferences and other sponsored events. We will not, however, share any email addresses
with any third party or send unsolicited email to any of the addresses we collect, except in very limited
2.7. We may also disclose certain personal data to our current or future affiliates, subsidiaries, and other
related entities, as well as to our operational and business partners and sub-contractors when this is
necessary for the performance and execution of any contract we enter into with them or you. We require
all third parties to respect the security of your personal data and to treat it in accordance with the law.
We do not allow our third-party service providers to use your personal data for their own purposes and
only permit them to process your personal data for specified purposes and in accordance with our
2.8. You have various rights such as the right to ask us what information we hold about you, ask us to
correct or delete information about you or to restrict our use of it. You also have the right to request us
to export or transfer data to other companies. And you have the right to complain about our use of your
data and submit a complaint to the relevant data protection authority. You can reach us at any time via
2.9. If you opted in to receive information about our product, updates, and offers, we will use your name
and email address to send this information to you. If you no longer wish to receive these
communications, you can unsubscribe by using email firstname.lastname@example.org on our website. Please
note that we may send you messages, even if you have unsubscribed from our marketing
communications. For instance, if our service is going to be temporarily suspended for maintenance,
we might send you an email to update you.
3.1. Cookies are small files that contain data and are stored on your computer or mobile device. They
contain information that lets the website you are accessing remember you on the site and know your
of our website easier and offer you better user experience. For example, it allows to logon without
having to re-enter the password. It also lets us understand what our customers are interested in and
make improvements to our website and the services we offer.
3.3. We use “Strictly necessary Cookies”, “Analytic Cookies” and “Third Party Cookies” on our website.
For more details please view our cookies page. If you do not wish to allow the use of Third-Party
Cookies you can erase or block them.
- COMPLIANCE WITH LAW
4.1. We complied with all applicable privacy laws and regulations. We may be compelled to surrender
personal or customer information to legal authorities without the consent of the user if demanded with
a court, legal or administrative order, or as required or permitted by the laws, rules, and regulations of
any nation, state, or other applicable jurisdictions. Also, in the event of a violation of the Terms and
Conditions of use of the website and the App or a violation of any restrictions on the use of materials
provided in or through the site, we may disclose personal user information to our affected business
partners or legal authorities.
4.2. If you fail to provide personal data when requested, we will not be able to perform the contract we
have or are trying to enter into with you.
4.3. You may access, correct, update, and/or delete, as the case may be, any personally identifiable
information that you submit to FreshorTrash through the website or the App or through other means.
To do so, please either follow instructions on the page on which you have provided such information or
subscribed or registered or contact us.
4.4. We may process your personal data without your knowledge or consent, in compliance with the
above rules, where this is required or permitted by law. We limit access to your personal data to those
employees and third parties who have a business need to know. They will only process your personal
data on our instructions and they are subject to a duty of confidentiality. If you wish to get an
explanation as to what is the purpose of processing your personal data, or how the processing for the
new purpose is compatible with the original purpose, or what is our lawful basis to do so, please contact
us via email.
and updating the Effective Date above. The revised version will be effective on the Effective Date listed.
Except if and when such notice is required by law, we will do so without any notice to you. Where your
explicit consent will not be needed, your continued access or use of our website and/or services
4.6. We understand the importance of protecting children’s privacy, particularly in their online
interactions. The website and the App are not designed for and do not intentionally target or solicit to
persons under 18 years of age.
privacy notice we may provide on specific occasions when we are collecting or processing data
about you so that you are fully aware of how and why we are using your data.
YOU EXPRESSLY ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT AND UNDERSTAND
THE RIGHTS, OBLIGATIONS, TERMS AND CONDITIONS SET FORTH HEREIN.